Coverage Area
We deliver to all national territories. Our partner responsible for delivering our orders is Mandaê.
Delivery Timeframe
During the checkout process, you can see the delivery timeframe, which varies depending on your address. Please note that this timeframe is only considered from the moment your payment is approved.
Delivery Scheduling
It is not possible to schedule a specific date and time for deliveries. The product can be received by third parties, as long as they sign the receipt of goods. Depending on your region or the delivery method selected when placing the order, deliveries may be made on Saturdays. However, they are usually made only on business days.
Shipping Cost
On the right side of the screen, in your shopping cart, you just need to enter your zip code so that the website can automatically calculate the shipping cost.
Change of Delivery Address
It is possible to change the delivery address of the order, depending on the stage it is in. To know how to proceed in your case, please contact us as soon as possible by email at ola@fourest.com.br. If the change is not possible, you will need to cancel the order and place a new one for the correct address.
Type of Shipping
The choice of shipping method is made by our freight system. Rest assured that we will always choose the fastest method.
Delivery Attempts
The number of delivery attempts is up to 3 times. After the third attempt, the product will be returned, and we will contact you to understand how to proceed.
Order Tracking
Our partner responsible for delivering our orders, Mandaê, sends the tracking information to your email through its own tracking platform, called Rastreaê. You can directly access the tracking platform (www.rastreae.com.br), enter the requested information, and track your order, regardless of the email communications...